How to send back xfinity equipment.

Monday, November 28th, 2022 7:55 AM. Closed. Cables? Returning equipment. Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables are ours and which cables are property of xFinity. Is it ok if I am missing a cable or two when I send my equipment in? Question.

How to send back xfinity equipment. Things To Know About How to send back xfinity equipment.

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Return your phone through your account. If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section.Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0 XfinityTony

Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.

Mail your equipment: Xfinity also allows customers to mail their equipment back. Simply follow the instructions on their website or contact customer support for guidance on how to package and ship your equipment. Don’t forget to use a reliable shipping service with tracking to ensure the safe arrival of the items. What to Expect After …

To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ... Sep 18, 2023 · We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account. As for the lost piece of equipment. There is no option to pay for it in advance to avoid the charge printing on a bill. You can however pre-pay the amount for the equipment to offset the cost but both the payment and the charge for the unreturned item will show on the bill. You can check out this page here to see our return options: https ...Sorry to hear you're experiencing issues with printing the UPS return label. You can return the equipment at any Xfinity service center near you or a UPS store. You do not need the print out the UPS label to return the equipment at a store. If you go to a service center you can take a picture ID and let them know you are just returning the ...Mar 8, 2024 · Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.

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To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ...

3: Ship Your Phone. If your phone has a removable battery, keep the battery inside the phone. Pack the phone securely to keep it safe during transit. We recommend a sturdy box with protective padding. Limit one phone per package. Using the receipt and mailing label included in the email you received when you accepted the trade-in offer: Print ...Make sure you’ve added your mobile phone number to your account. Once your mobile number is validated, text WAITLIST to 266278 to request text messages regarding the Appointment Waitlist. Confirm that you want to be added to the waitlist. Select your preferred appointment date and time.Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...Make sure you’ve added your mobile phone number to your account. Once your mobile number is validated, text WAITLIST to 266278 to request text messages regarding the Appointment Waitlist. Confirm that you want to be added to the waitlist. Select your preferred appointment date and time.21 Jun 2023 ... You can take the equipment to your local UPS store, and they will package up your return for you and ship it free of charge. Just be sure to get ...

I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.You'll be taken to the Devices page where you'll see images of your in-home Xfinity equipment. This page contains an option to troubleshoot or restart if you're .....Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations …If you aren’t prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you’re activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ...To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.Learn about transferring your services when you move.Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Press Enter to send it.

I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen. The Xfinity Voice Getting Started kit allows you to connect your services through a cordless phone system in your home — it doesn't provide service through the existing phone wall jacks in your home. Home alarm. Health monitoring system. Direct security connection to buzz guests into the building through the telephone.

Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return …You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. ... "Search for Xfinity Support" won't work. To send a "Direct Messaging" …Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...Press “Confirm.” Now, you can send back your equipment using your selected return option. Returning Your Xfinity Equipment via UPS Shipping. If you …The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question?As for the lost piece of equipment. There is no option to pay for it in advance to avoid the charge printing on a bill. You can however pre-pay the amount for the equipment to offset the cost but both the payment and the charge for the unreturned item will show on the bill. You can check out this page here to see our return options: https ...

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The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return.

Using a TV Box or TV Adapter, you can set controls on what programs may be viewed through use of a PIN. ( Note: CableCARDs do not have a Parental Control function.) If a TV has built in Parental Control technology, it will continue to work when using a CableCARD. The CableCARD simply passes the required signal to your TV's V-chip to control ...Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...To send a "Direct Message" ("Private") message: Click "Sign In" if necessary. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Hi , I received a text message saying I needed to return xfinity equipment such as the WiFi router and ...Identify multiple ways to connect to your television, home theater, or audio system.Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...Jan 28, 2023 · Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. Reasons for Returning Xfinity Equipment. What Do You Need to Return. Ways to Return Xfinity Equipment. UPS Shipping. Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”. To send a "Direct Message" message: • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Xfinity Connect is a popular email service used by many people. It offers a range of features, such as the ability to access your emails from any device and send and receive emails...

Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.Dec 18, 2023 · Here is where a prepaid shipping label will be prepared for you to print. From there you can stop by a local UPS store where a UPS representative will pack and ship your equipment back to us, or you may package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home. Instagram:https://instagram. popeyes kimberly avenue Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...Please send me a private message with your name and address to get started. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. remote for vizio sound bar app Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Learn how to return Xfinity equipment when you are finished using it if you have Xfinity internet or cable in your home. Follow the instructions and receive the … westlake financial services espanol telefono Return of equipment. I continue to get emails, phones, and text messages from Xfinity about equipment that I need to return. I have returned the equipment and have a receipt with me. I have also spoken to numerous account reps and they tell me that it will be taken care of but the calls emails and texts continue. what does the peace sign emoji mean on snapchat group To send a direct message: In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Press Enter to send it. light pewter sherwin williams They are correct, that once the equipment is returned, the charges will be removed. Here is our great Xfinity link https://comca.st/3Ju6jY4 that will go over all the process to return your equipment. Please let me know if you have any questions. -Aaron. Thanks for the link.Where do I return old equipment so I don’t get charged joannes el cajon The Xfinity Voice Getting Started kit allows you to connect your services through a cordless phone system in your home — it doesn't provide service through the existing phone wall jacks in your home. Home alarm. Health monitoring system. Direct security connection to buzz guests into the building through the telephone. Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ... direct tv spokeswoman The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...Reschedule or Cancel an Xfinity Repair Appointment via X1. Open the Xfinity My Account app on your TV and go to the Appointment Details screen to view your current appointment. On the day of the appointment, your appointment window will be narrowed to provide you with a better idea of what time the technician will arrive.03 Dec 2020 ... This video explains how to set up your self install Xfinity Router. As we all know Comcast generally does not send the technician to install ... senior life commercial actress The Seasonal Convenience Plan allows you to put your Xfinity TV, Internet, and Voice services “on vacation” while you’re away from home — at reduced rates. Keep your Xfinity equipment in your home. Keep your home phone number. Keep your Comcast.net email address and access it anywhere . Upgrade to Seasonal Internet …Once your modem is installed, call 1-800-427-8686 and follow the prompts to activate your modem. After activation is complete, unplug the modem, wait 30 seconds … largest thrift store in new jersey We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.If you can send me a Direct Message with your name and address. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you! keurig flashing add water and heating With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo... nesmith funeral home claxton ga Comcast Xfinity. Allows boxless UPS dropoffs. Follow these directions, under the heading “Stop by a local UPS Store.”. You may either bring your equipment to the store and a UPS representative ...Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...